Administrative Assistant

Minimum Qualifications

Age: Minimum of 18 years.

Education: High school diploma or equivalent.

Physical: Must be able to meet the requirements of the trade with or without reasonable accommodations.

Testing: None.

Other: The Administrative Assistant must have satisfactorily completed the Secretarial (Clerical) apprenticeship program or document equal education and experience.

On The Job Training (OJT) Requirements

As the apprentice performs structured daily tasks, their hours should be reported toward the following work processes.

  
    Work Code
    Work Processes
    Hours
  
    A
    Perform Public Service
    1200
  
    B
    Provide Technical Services
    1800
  
    C
    Provide Administrative Support
    3000
  
    TOTAL HOURS
    6000

Work Code	Work Processes	Hours
A	Perform Public Service	1200
B	Provide Technical Services	1800
C	Provide Administrative Support	3000
	TOTAL HOURS	6000

Related Supplemental Instruction (RSI) Requirements

These core topics meet the requirements of the apprenticeship program. The course details may vary depending on which college the apprentice attends for their RSI, but all approved courses meet the program requirements.

  
    Program Core
    Hours
  
    Accounting/Budget
    50
  
    Administrative Procedures
    30
  
    Communications
    30
  
    Computer Applications
    100
  
    Customer Service
    30
  
    Drug/Alcohol Awareness
    10
  
    English
    30
  
    First Aid/HIV
    10
  
    Introduction to Apprenticeship
    10
  
    Math
    50
  
    Professional Self Development
    30
  
    Psychology or Sociology Class
    30
  
    State Reports & Records Management
    30
  
    Student Records and the Law
    10
  
    TOTAL HOURS
    450

Program Core	Hours
Accounting/Budget	50
Administrative Procedures	30
Communications	30
Computer Applications	100
Customer Service	30
Drug/Alcohol Awareness	10
English	30
First Aid/HIV	10
Introduction to Apprenticeship	10
Math	50
Professional Self Development	30
Psychology or Sociology Class	30
State Reports & Records Management	30
Student Records and the Law	10
TOTAL HOURS	450

Course Descriptions

Accounting/Budget: Accounting procedures applied to the small business. Financial records, preparation of financial statements, journalizing, posting, making adjustments, preparing the worksheet, and preparing financial statements from the worksheet.

Administrative Procedures: Overview of current office procedures to equip students with the tools to solve a variety of problems in the changing business world using Microsoft applications.

Communications: Person-to-person communication emphasizing theoretical principles and their application.

Computer Applications: Introduction to basic computer applications, including databases, spreadsheets and word processing and business applications.

Intro to Word
Intro to Office Publishing Tools
Intro to Windows
PowerPoint Presentation
Business Technology Seminar
Document Formatting

Customer Service: Course will look at what customer service is and isn’t and identify how you can understand and provide good customer service.

Drug/Alcohol Awareness: Current issues related to drug and alcohol dependency.

English: English 101 - Focus on exploring, developing, and communicating ideas in a voice appropriate to the audience.

First Aid/HIV: An overview of basic first aid techniques designed to meet certification standards as established by WISHA – participants will meet WISHA standards necessary to acquire 2-year first aid certification.

Introduction to Apprenticeship: Orientation to the apprenticeship training program.

Math: Application of mathematics in common business situations. Emphasis is on practical applications and problem-solving skills for the business professional as well as the consumer and investor.

Professional Self Development: Professional concepts applied to individuals in the business world in relation to themselves, the companies they represent, and the public they serve. Focus on improving resume, cover letter, interview, career portfolio and business communication and business etiquette skills.

Psychology or Sociology: Provides an overview of the scientific study of behavior, human society, culture and social interactions.

State Reports & Records Management: This course will review a variety of mandated state reports that identify information that must be maintained to substantiate the summative data submitted to the OSPI, or that must be maintained for audit purposes.

Student Records and the Law: FERPA - Examinations of the laws that regulate district policy and procedures that districts have developed through the years.

Documents & Forms

Program Requirements

This document contains the apprenticeship program details and requirements that are outlined above.

Program Requirements

Performance Evaluation

Use these forms to evaluate Administrative Assistant’s on the job performance.

Performance Evaluation

Performance Evaluation Rubric

RSI Status Report

This document is used for tracking and reporting the apprentice’s related supplemental instruction.

RSI Status Report